Shipping Policy

Shipping Policy

Thank you for choosing Phits for all of your fits & phases! We are dedicated to providing you with a seamless shopping experience. Please review our shipping policy below for details on our shipping process, rates, and delivery timelines.

Processing Time

  • Orders are processed within 1-2 business days.
  • Orders placed after 12 PM EST on Fridays, weekends, or holidays will be processed the next business day.

Shipping Rates and Delivery Times

We offer several shipping options to meet your needs:

Domestic Shipping (U.S.):

  • Standard Shipping:
    • Delivery Time: 5-7 business days
    • Rate: $5.99 
  • Expedited Shipping:
    • Delivery Time: 2-3 business days
    • Rate: $9.99
  • Overnight Shipping:
    • Delivery Time: 1 business day
    • Rate: $19.99

International Shipping:

  • We ship to select countries worldwide.
  • Delivery Time: 10-15 business days
  • Rate: Calculated at checkout based on destination and weight of the package.
  • Note: Customers are responsible for any customs duties or taxes imposed by their country.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Track your order status through our website or the carrier's website.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain products may have shipping restrictions due to size, weight, or regulatory issues.

Delays and Issues

  • We strive to meet our delivery estimates, but delays may occur due to high order volume, weather conditions, or other unforeseen circumstances.
  • If your order is significantly delayed, please contact our customer service team for assistance.

Lost or Damaged Packages

  • If your package is lost or damaged during shipping, contact us immediately.
  • We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as soon as possible.

Contact Us

For any questions or concerns about our shipping policy, please reach out to our customer service team:

Thank you for shopping with Phits. We appreciate your business and look forward to providing you with the best products and service.